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All questions or concerns regarding packing slips, packing, carton marking requirements, crossdock,chargebacks and shipping penalties should be directed to:
The Cato Corporation
Attn: Vendor Compliance Department
PO Box 34216
Charlotte, NC 28234
Telephone: 704-551-7479
Fax: 704-551-7675
Email: vendor_compliance@catocorp.com
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All questions or concerns regarding routing, shipment instructions, or volume shipments should be directed to:
The Cato Corporation
Attn: Corporate Transportation Department
PO Box 34216
Charlotte, NC 28234
Telephone: 704-551-7476
Fax: 704-551-7416
Email: traffic@catocorp.com
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All questions or concerns regarding original invoices, invoicing instructions or invoice payment should be directed to:
The Cato Corporation
Attn: Corporate Accounts Payable
PO Box 34216
Charlotte, NC 28234
Telephone: 704-551-7270
Fax: 704-551-7534
Email: accounts_payable@catocorp.com
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To contact the Cato, It's Fashion or Versona buying staff please call:
The Cato Corporation
704-554-8510
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All questions or concerns regarding brand label merchandise should be directed to:
The Cato Corporation
Attn: Product Development
PO Box 34216
Charlotte, NC 28234
Email: product_development@catocorp.com
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All questions or concerns regarding the technical manual, body forms and fit samples should be directed to:
The Cato Corporation
Attn: Technical Design Services
PO Box 34216
Charlotte, NC 28234
Email: technical_designservices@catocorp.com
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All questions or concerns regarding color information including lab dips, color standards and label placement should be directed to:
The Cato Corporation
Attn: Fashion Merchandising
PO Box 34216
Charlotte, NC 28234
Telephone: 704-551-7642
Email: fashion_merchandising@catocorp.com
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All questions or concerns regarding quality assurance, specifications on label ordering, market vendor quality and testing policy should be directed to:
The Cato Corporation
Attn: Quality Assurance
PO Box 34216
Charlotte, NC 28234
Email: qadepartment@catocorp.com
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All questions or concerns regarding General Conformity Certificates should be directed to:
The Cato Corporation
Attn: Import Department
PO Box 34216
Charlotte, NC 28234
Telephone: 704-551-7749
Email: cpscadmin@catocorp.com
All questions or concerns regarding Direct Import Process if Cato is the Importer of Record should be directed to:
The Cato Corporation
Attn: Import Department
PO Box 34216
Charlotte, NC 28234
Telephone: 704-551-7749
Email: direct_import@catocorp.com
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